Senior Manager, CRO Business Operations

Role Overview

The Senior Manager, Chief of Staff Office plays a critical role in enabling the Chief Revenue Officer (CRO) and Chief of Staff to execute the organization’s revenue strategy. This role serves as a strategic operator, driving governance, business performance management, executive communications, sales planning, forecasting discipline, and cross-functional execution across the global sales organization.

What You Will Do

Establish and maintain governance processes, develop and manage executive dashboards, monitor progress against revenue and pipeline objectives, and provide actionable recommendations to leadership.

Why It Might Be a Fit

The ideal candidate combines the strategic mindset of a business leader, the communication skills of an executive advisor, and the operational rigor of a senior sales operations professional.

Requirements

• Extensive experience in business operations, sales operations, strategy, management consulting, chief of staff, or revenue operations roles.
• Experience supporting executive leadership teams and operating in fast-paced, high-growth environments.
• Proven experience managing executive-level reporting, forecasting, and business performance processes.
• Experience leading cross-functional initiatives involving multiple stakeholders and senior leaders.
• Experience managing operational or sales operations teams.
• Exceptional strategic thinking and business acumen.
• Strong executive communication and presentation development skills.
• Outstanding written communication with the ability to create board- and executive-level content.
• Advanced analytical and problem-solving capabilities.
• Strong project and program management skills.
• Experience with CRM platforms, sales analytics, and forecasting methodologies.
• Ability to influence without direct authority and drive alignment across diverse stakeholder groups.
• Highly organized with strong attention to detail and execution discipline.

Benefits

• Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities.
• Well-being: Access confidential one-to-one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
• Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.
• Sustainability: Paid time off for volunteering and donation-matching opportunities to support causes that matter to you.
• Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.