Dynamics Functional Business Analyst (Finance & Operations (FinOps))

Role Overview

The HR Ally is seeking an experienced Functional Business Analyst – Dynamics 365 CRM & Finance & Operations (FinOps) to work with business stakeholders and delivery teams to analyse business requirements, map processes, and define functional solutions aligned with Microsoft Dynamics 365 capabilities.

What You Will Do

Lead stakeholder workshops and discussions to understand business processes, requirements, challenges, and desired outcomes across Dynamics 365 CRM and FinOps. Gather, analyse, and document business requirements, functional specifications, user stories, business rules, and acceptance criteria.

Why It Might Be a Fit

We are looking for a functional specialist who can bridge the gap between business stakeholders and technical teams, understand business processes, and translate requirements into practical Dynamics 365 solutions.

Requirements

• 5–10 years of relevant experience as a Functional Business Analyst, Dynamics 365 Functional Consultant, or in a similar role.
• Strong practical understanding of Microsoft Dynamics 365 CRM and Finance & Operations (FinOps).
• Proven experience in requirements gathering, business process analysis, and translating business needs into functional specifications.
• Understanding of Dynamics 365 configuration, data structures, integrations, and end-to-end business processes.
• Experience documenting user stories, process flows, business rules, and acceptance criteria.
• Hands-on involvement in functional testing, UAT coordination, defect management, and solution validation.
• Strong stakeholder management, workshop facilitation, analytical, and communication skills.
• Ability to collaborate effectively with business users and technical delivery teams.