Senior Sales Operations Specialist

Role Overview

This position is responsible for supporting the tactical day-to-day sales operations and ensuring the integration, workflows, and processes with other teams and systems work flawlessly.

What You Will Do

Serve as the primary point of contact for assigned retail partners, building trusted relationships and delivering exceptional customer service. Manage the deployment and ongoing support of Automated Retail locations, including site selection, store surveys, location approvals, installation coordination, relocations, and retailer communications.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in Account Management, Customer Success, Retail Operations, Business Operations, Sales Operations, or a related customer-facing role supporting large retail organizations.

Requirements

• Bachelor’s degree or equivalent professional experience
• 8+ years of experience in Account Management, Customer Success, Retail Operations, Business Operations, Sales Operations, or a related customer-facing role supporting large retail organizations
• Experience building and managing customer relationships with large retail organizations
• Strong project management, organizational, and problem-solving skills
• Excellent written, verbal, and presentation skills
• Ability to influence cross-functional teams and manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Excel, PowerPoint, and other business productivity tools

Benefits

• 100% employer-paid healthcare premiums
• Generous paid family leave
• Employer-paid life insurance
• Employer-paid long and short-term income protection insurance
• US Employees: 401k Employer Matching
• UK/IRE/MX Employees: Pension Employer Contributions
• Fitness reimbursement
• Commuter benefit
• LinkedIn learning
• Comprehensive relocation package for certain roles