Team Leader – Revenue Operations

Role Overview

The Revenue Operations team is responsible for accurate collection and identification of patient classifications and subsequent billing. The team leader will supervise the team, ensuring a high standard of service delivery across patient and sundry debtor billing activities.

What You Will Do

Lead and support the Revenue Operations team, coordinating daily workflows, developing staff capability, and ensuring invoices are raised accurately and on time.

Why It Might Be a Fit

You’ll bring a strong background in patient billing, revenue operations, or accounts receivable, along with the ability to build positive relationships, solve problems, and drive continuous improvement.

Requirements

• Experience leading and developing high-performing teams in a revenue, billing, accounts receivable or healthcare administration environment
• Strong analytical, problem-solving and organisational skills
• Exceptional stakeholder management and communication skills
• A continuous improvement mindset and a passion for identifying opportunities to enhance processes, systems and team performance
• Demonstrated experience in patient billing within a Victorian public health service, or a similar complex revenue environment

Benefits

• Up to $11,660 in salary packaging benefits
• A suite of wellness initiatives
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options