Customer Experience Coordinator

Role Overview

Responsible for promoting an excellent customer experience by overseeing a team of Associates at the front of store, ensuring prompt and courteous customer service, and maintaining a clean and organized store. Leads by example by engaging and interacting with all customers.

What You Will Do

Creates a positive internal and external customer experience, addresses customer concerns, and ensures a positive customer experience. Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.

Why It Might Be a Fit

Available to work flexible schedules, strong understanding of merchandising techniques, capable of multi-tasking, and strong communication and organizational skills with attention to detail.

Requirements

• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance