Role Overview
The Customer Experience Coordinator is responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. This role requires strong communication and organizational skills, attention to detail, and the ability to respond to changes in direction or unexpected situations.
What You Will Do
Responsibilities include assigning registers, supporting and responding to POS coverage needs, coordinating breaks for all Associates, addressing customer concerns and issues promptly, and ensuring a positive customer experience.
Why It Might Be a Fit
We’re looking for a team player with a strong understanding of merchandising techniques, capable of multi-tasking, and able to train others. The ideal candidate will have 1 year of retail experience and 6 months of leadership experience.
Requirements
- 1 year retail experience
- 6 months of leadership experience
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
Benefits
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
To apply for this job please visit wd1.myworkdaysite.com.

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