Customer Experience Coordinator – Part-Time

On Site Full TimeMassachusetts, United StatesThe TJX Companies

Role Overview

Promote an excellent customer experience, oversee a team of Associates, and maintain a clean and organized store. The role involves creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and ensuring adherence to labor laws and policies.

What You Will Do

Assign registers, support and respond to POS coverage needs, address customer concerns, and ensure Associates execute tasks according to store plan. The role also involves promoting credit and loyalty programs, supporting and participating in store shrink reduction goals, and promoting safety awareness.

Why It Might Be a Fit

The ideal candidate is a team player with strong communication and organizational skills, able to respond to changes in direction or unexpected situations. The role requires 1 year retail experience and 6 months of leadership experience.

Requirements

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail experience
  • 6 months of leadership experience

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

To apply for this job please visit wd1.myworkdaysite.com.

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