Customer Experience Coordinator

On Site Full TimeSpokane, Washington, United StatesThe TJX Companies

Role Overview

Promote an excellent customer experience, oversee Associates, and maintain a clean and organized store. The role models outstanding customer service and creates a positive internal and external customer experience.

What You Will Do

Responsible for promoting an excellent customer experience, leading by example, and engaging with all customers. Oversees a team of Associates, trains and coaches them on front-end principles, and prioritizes tasks and activities according to store plan.

Why It Might Be a Fit

The ideal candidate is a team player with strong communication and organizational skills, able to respond to changes in direction or unexpected situations. They must be able to train others and have 1 year retail and 6 months of leadership experience.

Requirements

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

To apply for this job please visit wd1.myworkdaysite.com.


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