Customer Experience Coordinator

Role Overview

Responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. Leads by example by engaging and interacting with all customers.

What You Will Do

Assigns registers, supports and responds to POS coverage needs, addresses customer concerns and issues promptly, and ensures a positive customer experience.

Why It Might Be a Fit

Strong communication and organizational skills, able to respond appropriately to changes in direction or unexpected situations, and a team player with peers and supervisors.

Requirements

• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance