Customer Experience Coordinator

Role Overview

Promote an excellent customer experience, oversee a team of Associates, and maintain a clean and organized store. Lead by example, engage with customers, and model outstanding customer service.

What You Will Do

Train and mentor Associates, assign registers, support POS coverage, and address customer concerns. Ensure Associates execute tasks according to store plan and prioritize as needed.

Why It Might Be a Fit

You will be a team player, working effectively with peers and supervisors. You will be able to train others and respond to changes in direction or unexpected situations.

Requirements

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance