Customer Experience / Front End Coordinator

Role Overview

Responsible for promoting an excellent customer experience, overseeing a team of Associates at the front of the store, and maintaining a clean and organized store. Role models outstanding customer service and creates a positive internal and external customer experience.

What You Will Do

Promotes a culture of honesty and integrity, maintains confidentiality, trains and coaches Associates on personalizing the customer experience, and addresses customer concerns and issues promptly.

Why It Might Be a Fit

Requires a strong understanding of merchandising techniques, multi-tasking, and strong communication and organizational skills with attention to detail. Must be able to respond appropriately to changes in direction or unexpected situations and work effectively with peers and supervisors.

Requirements

• Available to work flexible schedule, including nights and weekends
• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance