Part-Time Customer Experience Coordinator

Role Overview

This part-time role is responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. The ideal candidate will be able to engage and interact with all customers, promote loyalty programs, and provide outstanding customer service.

What You Will Do

The main responsibilities of this role include creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and training and mentoring Associates on front-end principles. The successful candidate will also be able to assign registers, support and respond to POS coverage needs, and communicate effectively with management and Associates.

Why It Might Be a Fit

To be successful in this role, you will need to be a team player, able to multi-task, and have strong communication and organizational skills. You will also need to be able to respond appropriately to changes in direction or unexpected situations and be able to train others.

Requirements

• 1 year retail experience
• 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance