Part Time Customer Experience Coordinator

Role Overview

As a Customer Experience Coordinator, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. You will lead by example, engaging and interacting with all customers, and prioritizing their development.

What You Will Do

Your main day-to-day responsibilities will include addressing customer concerns, ensuring a positive customer experience, and training and mentoring Associates on front-end principles. You will also assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.

Why It Might Be a Fit

To be successful in this role, you will need to be a team player, working effectively with peers and supervisors, and able to respond appropriately to changes in direction or unexpected situations. You will also need to have strong communication and organizational skills with attention to detail.

Requirements

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance