Part Time Customer Experience Coordinator

On Site Full TimeQuincy, Illinois, United StatesThe TJX Companies

Role Overview

The Part Time Customer Experience Coordinator will promote an excellent customer experience, oversee a team of Associates, and maintain a clean and organized store. The role models outstanding customer service and creates a positive internal and external customer experience.

What You Will Do

Responsibilities include promoting loyalty programs, training and mentoring Associates, addressing customer concerns, and ensuring adherence to labor laws and policies. The role also involves supporting store shrink reduction goals and promoting safety awareness.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of merchandising techniques, be able to multi-task, and possess strong communication and organizational skills. They should also be able to respond appropriately to changes in direction or unexpected situations and be a team player.

Requirements

  • 1 year retail experience
  • 6 months of leadership experience
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors

Benefits

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

To apply for this job please visit wd1.myworkdaysite.com.


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