Digital Marketing Operations Specialist

Role Overview

The Digital Marketing Operations Specialist will support day-to-day social platform operations, YouTube administration, creator program operations, vendor management, and cross-functional business processes. This role is instrumental in ensuring Disney’s social and YouTube ecosystem operates efficiently while supporting marketing teams with the operational infrastructure needed to execute campaigns at scale.

What You Will Do

Support social platform operations, YouTube administration, creator program operations, vendor management, and cross-functional business processes. Coordinate quarterly account audits, password resets, and permission reviews. Support third-party platform integrations and ongoing maintenance for social management and reporting tools.

Why It Might Be a Fit

The ideal candidate is collaborative, highly organized, detail-oriented, and passionate about digital marketing operations. They thrive in a fast-paced environment, enjoy solving complex operational challenges, and continuously seek opportunities to improve processes and workflows.

Requirements

• 3+ years of experience supporting digital marketing, social media operations, marketing operations, YouTube operations, or a related field
• Working knowledge of major social media platforms, including YouTube, Instagram, Facebook, TikTok, and X
• Experience working within the YouTube CMS ecosystem, including channel administration or backend operations
• Experience supporting contracts, purchase orders, invoicing, vendor management, or budget tracking
• Strong organizational, analytical, and project management skills with exceptional attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills with the ability to collaborate across diverse stakeholder groups
• Demonstrated problem-solving skills with a continuous improvement mindset
• High level of professionalism, discretion, and ability to handle confidential information

Benefits

• bonus
• long-term incentive units
• medical benefits
• financial benefits
• other benefits