Sales Operations Specialist (Central Labs) US – West Coast Region

Role Overview

The Sales Ops Specialist plays a critical role in supporting the sales team by managing operational processes, coordinating cross-functional activities, and ensuring accurate data management within Salesforce (SFDC). This position is responsible for overseeing opportunity workflows, supporting client engagement logistics, and maintaining compliance with internal processes to drive efficient sales execution.

What You Will Do

Coordinate with administrative support teams to organize and schedule client meetings, ensuring all logistics are handled efficiently. Enter and manage Requests for Proposals (RFPs) and new sales opportunities in Salesforce (SFDC), tracking progress through the full lifecycle to award. Enter and manage Requests for Information (RFIs), ensuring timely updates and completion throughout the lifecycle. Partner with Legal to coordinate the review, processing, and oversight of contractual documents, including MSAs, amendments, and other agreements. Manage and coordinate high-priority authorizations, ensuring timely handling and escalation when necessary. Maintain accurate and up-to-date Salesforce (SFDC) data to support forecasting and reporting needs. Develop and maintain reporting and tracking mechanisms for sales opportunities within SFDC.

Why It Might Be a Fit

Education: Bachelor’s degree in business, Marketing, or related field (or equivalent experience). 3+ years of experience in sales support, coordination, or a similar role. Proficiency in Salesforce (SFDC) or similar CRM systems. Strong organizational skills with the ability to manage multiple priorities. Excellent communication and cross-functional collaboration skills. High attention to detail and commitment to data accuracy. Knowledge, Skills and Abilities: Strong business understanding and knowledge of contract terms/processes; experience working with legal or contract management. Experience preparing and reviewing client-facing documents and proposals. Familiarity with sales forecasting and pipeline reporting. Ability to build reports and dashboards within Salesforce. Skilled in managing multiple high-priority projects simultaneously. Flexibility and willingness to travel to accomplish assigned goals. Experience working with cross-functional teams across multiple time zones. Self-directed with ability to work independently and as part of a team. Professional approach and demonstrated ability to build relationships with stakeholders.

Requirements

• Bachelor’s degree in business, Marketing, or related field (or equivalent experience)
• 3+ years of experience in sales support, coordination, or a similar role
• Proficiency in Salesforce (SFDC) or similar CRM systems
• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication and cross-functional collaboration skills
• High attention to detail and commitment to data accuracy
• Knowledge, Skills and Abilities: Strong business understanding and knowledge of contract terms/processes; experience working with legal or contract management
• Experience preparing and reviewing client-facing documents and proposals
• Familiarity with sales forecasting and pipeline reporting
• Ability to build reports and dashboards within Salesforce
• Skilled in managing multiple high-priority projects simultaneously
• Flexibility and willingness to travel to accomplish assigned goals
• Experience working with cross-functional teams across multiple time zones
• Self-directed with ability to work independently and as part of a team
• Professional approach and demonstrated ability to build relationships with stakeholders

Benefits

• Choice of national medical and dental plans
• National vision plan
• Health incentive programs
• Employee assistance and family support programs
• Commuter benefits
• Tuition reimbursement
• At least 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability
• Competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP)
• Variable annual bonus based on company, team, and/or individual performance results