Senior Manager, Sales Operations – Pharma/BIO

Role Overview

The Sr. Manager, Sales Operations position provides strategic and operational support for UBC sales operations, including oversight and management of the technology stack, sales process development, training, lead tracking from prospecting through award, and comprehensive reporting of sales and marketing influence on the UBC pipeline. This position is expected to go beyond responding to stakeholder requests by proactively identifying business needs, interpreting data, and providing strategic guidance and actionable recommendations to improve sales effectiveness, pipeline visibility, and go-to-market execution.

What You Will Do

Build and maintain scalable data models, dashboards, and analytical tools to support data-driven decision making across the organization, manage the full sales analytics process, and develop predictive and prescriptive models to forecast trends and performance.

Why It Might Be a Fit

The ideal candidate will have a complete understanding of technical principles, theories, and concepts within the sales and marketing field, and be able to provide technical solutions to complex problems, taking a new perspective using existing solutions.

Requirements

• Bachelor’s degree in related field or equivalent work experience
• 5 – 8 years of relevant experience, or master’s degree and 3 – 5 years of relevant experience
• Complete understanding and wide application of technical principles, theories, and concepts within the sales and marketing field
• Expert/advanced with Salesforce (customer relationship management – CRM)
• Content management systems (CMS) and marketing automation platforms
• Ability to provide technical solutions to a wide range of complex problems; takes a new perspective using existing solutions

Benefits

• Remote opportunities
• Competitive salaries
• Growth opportunities for promotion
• 401K with company match
• Tuition reimbursement (after 90 days of employment)
• Flexible work environment
• Discretionary PTO (Paid Time Off)
• Paid Holidays
• Employee assistance programs
• Medical, Dental, and vision coverage
• HSA/FSA
• Telemedicine (Virtual doctor appointments)
• Wellness program
• Adoption assistance
• Short-term disability (after 90 days of employment)
• Long-term disability
• Life insurance
• Discount programs