Customer Success Manager

Role Overview

The Customer Success Manager will develop and maintain trust relationships with key stakeholders, be responsible for the client’s success strategy, and conduct business strategic meetings.

What You Will Do

The main day-to-day responsibilities include developing and executing action plans for clients at risk, identifying expansion opportunities, and acting together with Product Management, Development, Support, Professional Services, Sales, and Customer Education.

Why It Might Be a Fit

The ideal candidate will have experience in Customer Success, Account Management, Consulting, Professional Services, Implementation, or other client-facing functions, and knowledge of SaaS solutions, cloud platforms, or corporate technologies.

Requirements

• Degree in Administration, Finance, Accounting, Computer Science, Information Systems, Law, International Trade, or related areas.
• Advanced/Fluent English is mandatory.
• Experience in Customer Success, Account Management, Consulting, Professional Services, Implementation, or other client-facing functions.
• Experience in managing strategic client relationships and large corporate environments.
• Knowledge of SaaS solutions, cloud platforms, or corporate technologies.

Benefits

• Hybrid Work Model
• Flexibility and Balance between Work and Personal Life
• Professional Development and Growth
• Competitive Industry Benefits
• Culture
• Social Impact
• Making a Real Impact in the World