Sales Operations Specialist

Role Overview

Join Thomson Reuters’ high-performing Sales organization as a Sales Operations Specialist, where you’ll be the go-to partner enabling Sales to execute faster, smarter, and with greater confidence. This role is ideal for someone who thrives at the intersection of data, process, and stakeholder support—turning complex policies, pricing, and performance insights into clear actions that drive revenue outcomes.

What You Will Do

In this opportunity as Sales Operations Specialist, you will: Serve as a primary resource for sales consultants, account managers and sales management to understand content/product offerings, business policies, commissions, promotions, incentives and procedures for all pre-sale issues. Develop data /content and recommendations for all exceptions to presentation to the exception committee. Conducts monthly and ad-hoc operation reporting and analysis.

Why It Might Be a Fit

You’re a fit for the role of Sales Operations Specialist, if your background includes: Experience Required: 4+ Years of relevant experience into end to end Sales Operations with a background in Order to Cash process or Lead to Cash process. Strong proficiency in Excel (intermediate to advanced level). Hands-on experience working with Salesforce and SAP.

Requirements

• 4+ Years of relevant experience into end to end Sales Operations with a background in Order to Cash process or Lead to Cash process
• Strong proficiency in Excel (intermediate to advanced level)
• Hands-on experience working with Salesforce and SAP
• Ability to analyze sales data and deliver meaningful insights, reports, and dashboards for the team and leadership
• Preference for candidates who are AI enthusiasts, with a keen interest in suggesting automation ideas and driving process improvements using AI
• Experience in Accounts Assignments will be highly advantageous
• Hands-on exposure to Agentic AI or LLM-based tooling (e.g., Claude, Copilot) for building automation—prior experience designing prompts, workflows, or lightweight tools that automate reporting, data lookups, or case handling is a strong plus
• Ability to translate a manual, repetitive Sales Ops process into an automation or agentic-AI solution requirement, working with technical/IT partners to scope and implement it

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives