Senior Director, GTM AI Product Leader

Role Overview

We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships.

What You Will Do

You will partner with our segments and RevOps to decide where AI creates the most value across the customer lifecycle, and work with Engineering to deliver it through a deliberate mix of best-in-class SaaS platforms and custom-built solutions.

Why It Might Be a Fit

You will be the accountable leader for how AI shows up in the way we sell, onboard, deliver, retain, and grow with customers and partners.

Requirements

• 12+ years of experience in product management, GTM operations or strategy, sales or revenue technology, or related roles, with 5+ years leading teams.
• Demonstrated success owning a technology roadmap that serves revenue-generating teams, ideally across more than one of Sales, Customer Success, Professional Services, and Partnerships.
• Deep working knowledge of the GTM technology stack, including Salesforce and conversation intelligence tools like Gong, and how data flows between systems.
• Hands-on experience delivering AI/ML or generative AI solutions into production, including a practical understanding of LLMs, agents, retrieval, prompt and workflow design, evaluation, and cost management.
• Strong build-vs-buy judgment, vendor management experience, and comfort building business cases.
• Proven ability to drive change and adoption among frontline revenue teams and senior business leaders.
• Excellent executive communication, with the ability to translate between technical teams and business stakeholders.
• Analytical rigor and a bias toward measurable outcomes.

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing