Senior Director, GTM AI Product Leader

Role Overview

We are looking for a Senior Director to own the AI roadmap and strategy for our go-to-market organization: Sales, Customer Success, Professional Services, and Partnerships. You will partner with our segments and RevOps to decide where AI creates the most value across the customer lifecycle, and work with Engineering to deliver it through a deliberate mix of best-in-class SaaS platforms and custom-built solutions.

What You Will Do

You will work with internal stakeholders to define the problems worth solving, prioritize ruthlessly, and measure adoption and business impact. You will be the accountable leader for how AI shows up in the way we sell, onboard, deliver, retain, and grow with customers and partners.

Why It Might Be a Fit

This role requires 12+ years of experience in product management, GTM operations or strategy, sales or revenue technology, or related roles, with 5+ years leading teams. You will be responsible for owning a technology roadmap that serves revenue-generating teams, ideally across more than one of Sales, Customer Success, Professional Services, and Partnerships.

Requirements

• 12+ years of experience in product management, GTM operations or strategy, sales or revenue technology, or related roles
• 5+ years leading teams
• Deep working knowledge of the GTM technology stack, including Salesforce and conversation intelligence tools like Gong
• Hands-on experience delivering AI/ML or generative AI solutions into production
• Strong build-vs-buy judgment, vendor management experience, and comfort building business cases

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing