Product Operations Manager (Account Security) – TikTok

Role Overview

The Product Operations Manager (Account Security) will partner with various teams to define core metrics, standard operating procedures, and handling mechanisms for security incident response. They will lead emergency response for account security incidents, optimize incident response and handling workflows, and own requirements gathering and rollout of account security operations tools.

What You Will Do

The responsibilities include leading emergency response for account security incidents, conducting root cause analysis, driving efficient cross-functional coordination, and clarifying roles and responsibilities. They will also manage relevant budgets, define and monitor metrics related to security experience, and review/triage efficiency.

Why It Might Be a Fit

The ideal candidate will have hands-on experience in security incident response, process development, and security program operations. They should have a strong ownership mindset, excellent cross-functional communication skills, and the ability to drive execution and implementation.

Requirements

• Hands-on experience in security incident response, process development, and security program operations
• Familiarity with business process management and requirements analysis
• Solid understanding of account security, cybersecurity, information security, and digital identity security
• Strong ownership mindset
• Ability to collaborate across time zones
• Excellent cross-functional communication skills
• Proven ability to drive execution and implementation

Tagged as: Clari