TikTok Shop – Merchant Growth Program Manager

On Site Full TimeSão Paulo, BrazilTikTok

Role Overview

The LATAM Operations team drives TikTok Shop’s business in Latin America, operating across markets including Mexico and Brazil. We handle full-cycle seller onboarding, brand incubation and acceleration, creator ecosystem development, campaign execution, cross-border operational capability building, and end-to-end buyer experience.

What You Will Do

You will help build content commerce models designed for Latin American consumption patterns, shaping the experience for sellers, creators, and buyers across the region.

Why It Might Be a Fit

The goal is to drive faster activation, earlier GMV milestones and measurable long-term growth through cross-functional collaboration.

Requirements

  • 5+ years of professional experience, ideally in e-commerce, marketplaces, technology, or digital commercial businesses.
  • Experience working with sellers, merchants, brands, or business partners in e-commerce or marketplace environments.
  • Strong commercial, growth, and analytical mindset, with ability to connect initiatives to measurable outcomes such as GMV, revenue, conversion, activation, or adoption.
  • Hands-on execution experience, including working directly with seller cases, funnels, workflows, and data to identify root causes and business opportunities.
  • Proven ability to lead cross-functional initiatives, build strong stakeholder relationships, align teams with different priorities, influence without authority, and translate business problems into clear asks for Product, Data, or partner teams.
  • High Oral/Written proficiency in English and Portuguese is required for this role due to cross functional collaboration with global teams.

To apply for this job please visit lifeattiktok.com.

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