Role Overview
The Customer Retention Agent will focus on customer retention and relationships, identifying each customer’s needs and presenting personalized solutions.
What You Will Do
The responsibilities include clarifying doubts, guiding on available products and services, and highlighting the benefits that best suit each customer’s profile.
Why It Might Be a Fit
The ideal candidate will have good communication skills, be proactive, committed, and focused on quality of service and results.
Requirements
- Good communication skills and ability to express oneself
- Proactive, committed, and focused on quality of service and results
- High school diploma
- Availability to work in a Home Office model
- Having a computer (machine) and internet access at home, with suitable conditions to perform remote work
Benefits
- Fixed salary + unlimited performance-based bonus
- 15-minute break during the shift
- Complete training and ongoing support for your development
- Collaborative, dynamic environment with real opportunities for professional growth
- Career plan, with possibility of internal growth after 6 months, based on performance and availability of vacancies
- Continuous development and capacity-building to drive your professional evolution
- Dental plan after the experience period
- Dental assistance
- Profit sharing
- Life insurance
- Bonus
To apply for this job please visit linkedin.com.
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