Bilingual (Mandarin) Sr. Customer Success Manager I, SMB – Dedicated, Emerging Markets

Hybrid Full TimeUnited StatesToast

As a Senior Customer Success Manager I, you will act as the primary point of contact and trusted advisor for your customers, driving strategic initiatives that strengthen adoption, satisfaction, and long-term retention.

Requirements

  • Fluent/Bilingual in Mandarin Chinese and English (written and verbal)
  • 6+ years of Account Management, Customer Success, Sales, or comparable experience managing customer satisfaction and business operations
  • Demonstrated ability to operate independently, organize competing priorities, and execute effectively in fast-moving environments

Benefits

  • Competitive compensation and benefits programs
  • Flexible work model
  • Opportunities for growth and development

To apply for this job please visit careers.toasttab.com.


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