Customer Success Manager

Role Overview

The Customer Success Manager is responsible for the success story of primary schools in the region, ensuring happy and satisfied schools from the first meeting to a long-term partnership. The role involves guiding new schools through their start, building and maintaining relationships with directors, teachers, and parents, and showing enthusiasm for what vegetables can mean for children at school.

What You Will Do

As a Customer Success Manager, you will guide new schools through their start with TommyTomato, build and maintain warm relationships with directors, teachers, and parents, give presentations to parents and teams of teachers, and work in Pipedrive and Google Workspace.

Why It Might Be a Fit

The company is looking for someone who is strong in planning, organizing, and bringing structure where needed, has excellent communicative skills in Dutch, and is digitally skilled and able to easily read numbers. The ideal candidate is someone who takes the initiative, works independently, and remains calm when a process is not yet fully established.

Requirements

• Completed HBO or WO education
• Excellent communicative skills in Dutch, both verbally and in writing
• Ability to feel comfortable in front of a group of parents or teachers
• Strong in planning, organizing, and bringing structure where needed
• Digitally skilled and able to easily read numbers
• Commercial perspective: thinks in ‘if I do X, I get Y’
• Initiative, works independently, and remains calm when a process is not yet fully established
• Reliable, open, and honest, and lets feelings be known
• Valid driver’s license

Benefits

• Salary between €2700 and €3400 per month, depending on experience
• Pension plan
• Room to learn and grow in a company that is in full development
• Company where diversity is not a buzzword, but a reality
• Impact on the future of children and colleagues

Tagged as: Pipedrive