Business Application Manager – CRM & ERP Sales Systems

Role Overview

As Business Application Manager – CRM & ERP Sales Systems, you will act as the key link between Sales and IT, ensuring that our CRM and ERP landscape supports efficient, reliable, and scalable Sales processes worldwide.

What You Will Do

Own and continuously improve our Sales systems environment, with a focus on Microsoft Dynamics 365 CRM, IFS Cloud ERP, and the end-to-end Lead-to-Order process.

Why It Might Be a Fit

You will play a key part in shaping and standardizing TOMRA’s global Sales systems landscape while driving the digitalization of business-critical processes.

Requirements

• Degree in Business Informatics, Business Administration, Information Systems, or a comparable qualification
• Experience in Business Application Management, ERP/CRM Consulting, Business Systems Analysis, Sales Operations, or a related field
• Strong understanding of Sales processes, including Lead-to-Order, Quotation, Pricing, and Order Management
• Experience working with ERP and CRM systems
• Experience with Microsoft Dynamics 365 and/or IFS Cloud is highly desirable
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to bridge business and technical stakeholders
• Business fluent English

Benefits

• Flexible working hours
• 30 days annual leave
• Company pension scheme
• Share purchase program
• Bike leasing
• Fitness subsidy