Customer Enablement Manager

Role Overview

Join our Customer Enablement team to drive meaningful improvements to Support processes, tools, and ways of working. Act as a bridge between strategy and execution, working closely with CLT and Support leadership to strengthen performance, scalability, and customer experience within Support.

What You Will Do

Identify gaps in Support processes, improve data accuracy, take ownership of Support systems and tooling, create enablement resources, and maintain product-related enablement resources.

Why It Might Be a Fit

You’ll be a great fit if you have a proactive mindset, strong project management skills, excellent communication skills, and a natural ability to collaborate with international and cross-functional teams.

Requirements

• 3+ years of experience in a relevant role
• process improvement and change experience
• project management skills
• excellent communication skills
• ability to thrive working with international and cross-functional teams
• structured, process-oriented approach to work
• customer-centric approach

Benefits

• Dental insurance
• Vision insurance
• Flexible working hours
• Generous parental leave policy
• Wellness program
• Visa sponsorship available (for European candidates)
• Relocation assistance available