Role Overview
The Customer Success Manager Huisartsen- en Netwerkzorg will work with regional general practitioner organizations to achieve accessible care and better collaboration between practices, chain partners, and hospitals. The role requires genuine curiosity about impact, honesty, and working together from a customer goal. Success is measured in what is better for practices, healthcare professionals, and patients in the region.
What You Will Do
The Customer Success Manager Huisartsen- en Netwerkzorg will have a fixed portfolio of regional customers, work with the Customer Success team, and sit at the table with executives and healthcare professionals. The role involves creating a customer annual plan, making clear what the customer wants to achieve, and recognizing commercial opportunities from the customer’s goals.
Why It Might Be a Fit
The ideal candidate is analytical, translates signals from practice into concrete actions, and works independently and proactively. They should have experience with relationship management, account management, Customer Success, or a comparable role, and an affinity with general practitioner care, primary care, and regional network care.
Requirements
- HBO or WO work and thinking level
- experience with relationship management, account management, Customer Success, or a comparable role
- affinity with general practitioner care, primary care, and regional network care
- experience in this field is a clear plus
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