Business Analyst Account Coordinator, Sales Operations

Role Overview

The Business Analyst / Account Coordinator, Sales Operations supports the Sales Department through business analysis, technology project coordination, process improvement, reporting and analytics, and customer account coordination.

What You Will Do

Partner with Sales Operations and Sale stakeholders to identify business needs, document requirements, evaluate current processes, and translate operational requirements into technology and process solutions.

Why It Might Be a Fit

The role improves the effectiveness and scalability of Sales Operations while providing consistent operational support for assigned Prepreg accounts.

Requirements

• Strong business analysis skills, including requirements gathering, process analysis, data analysis, problem-solving, and translating business needs into actionable solutions.
• Demonstrated ability to drive cross-functional projects from requirements through implementation while managing milestones, dependencies, risks, issues, and stakeholder communication.
• Experience working with ERP, CRM, reporting, business intelligence, or workflow technologies.
• Ability to quickly understand business processes and identify opportunities for standardization, automation, and technology-enabled improvement.
• Experience with Microsoft Dynamics 365 or comparable ERP/CRM systems and business intelligence tools preferred.

Benefits

• Health Care coverage starts the first day of the month after hire date.
• Medical and RX- Blue Cross/ Blue Shield (HSA Plan-Gold Plan-Silver Plan)
• Vision Coverage- VSP
• Dental Coverage – Delta Dental (Basic Plan or Buy-up Plan)
• Flexible Spending Accounts (FSA)
• 80 Hours of Vacation Time Off annually to start (granted)
• 64 Hours of Personal Time Off annually (accrued)
• 3 Paid Floating Holidays Annually (employee can schedule at their choice)
• 8 Paid Company Recognized Holidays
• Life Insurance- pays your beneficiary twice your annual salary
• Accidental Death & Dismemberment Insurance- pays your beneficiary twice your annual salary
• Short/Long Term Disability
• Voluntary Supplemental Life Insurance
• John Hancock 401K –CMA matches 50% of first 8% of your contribution
• Service Awards @ 3, 5, 10, 15, 20, 25 and 30 years
• Recognition Awards
• Annual Discretionary Bonus Program