Role Overview
Identify opportunities for improvement in the digital experience of customers, analyzing their behavior on the web and app to propose initiatives that facilitate their navigation and purchase process.
What You Will Do
Analyze user behavior, identify difficulties or abandonment moments, propose improvements, and test different alternatives to understand which ones generate better results.
Why It Might Be a Fit
Work collaboratively with Digital Product, Commercial, and UX teams to drive improvements in customers’ experience, prepare analyses, reports, and recommendations, and support the measurement of user interactions.
Requirements
- Bachelor’s degree in Commercial Engineering, Civil Engineering, Statistics, or related fields
- 0-1 year of experience in digital analysis, CRO, UX Analytics, or Marketing Performance
- Advanced Excel, SQL, and Python skills
- Basic knowledge of HTML, CSS, and JavaScript
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