Customer Operations Sales Network Coordinator

Role Overview

Manage the issuance of policies, supplements, duplicates, and other administrative tasks related to the insurance business. Attend and resolve queries and incidents from the commercial network, providing specialized, close, and oriented support to facilitate their daily activity.

What You Will Do

Analyze and channel the received requests, ensuring agile, rigorous, and timely management. Coordinate with different areas of the company to respond to commercial and operational needs of mediators, agents, and commercial teams.

Why It Might Be a Fit

Experience in customer service, commercial support, or administrative management. Knowledge of the insurance sector, especially in Health, Life Risk, and Savings. Professional training of Medium Grade, preferably in Administration.

Requirements

• Experience in customer service, commercial support, or administrative management
• Knowledge of the insurance sector, especially in Health, Life Risk, and Savings
• Professional training of Medium Grade, preferably in Administration
• Microsoft Office skills and ability to work with different management tools
• Organizational, problem-solving, and attention-to-detail skills
• Client-oriented, proactive, and good communication and teamwork skills

Benefits

• Flexible working hours throughout the year and an intensive schedule in the summer
• Free health insurance, office physiotherapy, healthy lifestyle initiatives, etc.
• A wide range of benefits and social advantages (the company makes a high contribution to your pension plan, savings insurance for retirement, flexible remuneration, training aids, Christmas gift, etc.)
• Opportunities for development at all levels through transversal and international projects