Technical Account Manager – Marketing Solutions

Role Overview

The Technical Account Manager serves as the primary technical liaison, combining hands-on Audience and AdTech expertise with strong client-facing communication. The team partners across Product, Engineering, Sales, Operations, clients, and external partners to ensure audience engagements are accurate, timely, and successful.

What You Will Do

Own the technical client relationship throughout each Audience engagement, leading technical and operational discussions, setting expectations, providing guidance, and coordinating issue resolution and escalations.

Why It Might Be a Fit

The ideal candidate will have strong knowledge of the digital advertising ecosystem, audience products, and data-driven advertising, with the ability to apply that knowledge to client implementations and ongoing engagement execution.

Requirements

• Bachelor’s degree from an accredited college or university, or equivalent relevant experience
• At least 6 years of experience in Ad Operations, technical account management, implementation, technical consulting, or a related client-facing technical role within the MarTech or AdTech industry
• Strong knowledge of the digital advertising ecosystem, audience products, and data-driven advertising
• Demonstrated success leading client-facing technical conversations, translating complex concepts for technical and non-technical audiences, and managing expectations during issues or escalations

Benefits

• Day-one eligibility for medical, dental, and vision coverage
• Supplemental plan options
• Spousal, domestic partner, and other eligible dependent coverage
• Tax-advantaged HSA and FSA accounts
• Company-paid basic life and AD&D
• Optional voluntary life and AD&D for you and your family
• Short- and long-term disability
• Legal plan, pet insurance, and travel accident coverage
• Adoption assistance and fertility planning coverage
• Caregiver support
• Dependent Care FSA for possibility of an employer match
• Complimentary Care@Work membership
• Up to 12 weeks of paid parental leave
• 401(k) with employer match
• Employee Stock Purchase Plan (ESPP)
• Financial wellness resources
• Career coaching
• Optional long-term care insurance
• Flexible time off for exempt employees or paid time off for nonexempt employees
• Up to 12 paid holidays per year
• Commuter benefits
• Employee discounts
• Charitable gift matching
• Paid volunteer time off
• Corporate volunteer events