Customer Success Manager

The Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support.

Requirements

• 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise software industry
• Ability to travel > 25% of the time
• Industry Cyber Security certifications a plus (i.e., CISSP, Security+, CISM)
• Customer Success certifications is a plus
• University degree or equivalent experience

Benefits

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement