Customer Success Manager

As a Customer Success Manager at Trellix, you will drive customer loyalty, adoption, and implementation of Trellix Solutions. You will develop a trusted advisor relationship with customer key stakeholders and executive sponsors, and build customer specific success plans to oversee customer on-boarding, adoption, and satisfaction.

Requirements

• 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS solutions company and/or an enterprise software industry
• Ability to travel > 25% of the time
• Industry Cyber Security certifications a plus (i.e., CISSP, Security+, CISM)
• Customer Success certifications is a plus
• University degree or equivalent experience

Benefits

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement