Role Overview
The Customer Success Lead owns the education portfolio, managing senior stakeholders, multi-school rollouts, and feeding school needs into Product. The role is hybrid, with a London Bridge office.
What You Will Do
You’ll be the main contact for senior stakeholders, manage multi-school rollouts with the Delivery team, and feed school needs into Product.
Why It Might Be a Fit
The role offers a senior position with real ownership, a product that improves school meals and reduces food waste, hybrid working, and room to grow as the education business scales.
Requirements
- 5+ years in CS or account management, owning retention across a portfolio
- Experience at a growing software business serving operators or institutions
- Experience leading multi-site implementations or rollouts
- Confidence running reviews with senior stakeholders
- Something you’ve set up from scratch: a process, playbook or team
- Bonus: UK schools, school payments, MIS or contract catering experience
Benefits
- £55,000-£60,000
- Benefits
To apply for this job please visit linkedin.com.
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