The Technical Customer Success Manager will support SOC clients by providing in-depth analysis and insights, delivering actionable recommendations to improve clients’ security posture, and identifying opportunities to expand service offerings.
Requirements
- Conduct quarterly client reviews and analyse monthly SOC reports
- Develop a 90-day retrospective and future-focused assessment
- Identify and recommend additional services to meet clients’ evolving needs
- Act as a primary point of contact for technical escalations
- Collaborate with Account Management to drive service uplift and operational efficiencies
Benefits
- Competitive salary package up to $120,000
- Hybrid working environment
- Collaborative and growth-oriented culture
- Opportunities for career development
To apply for this job please visit jobs.workable.com.
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