Director of Paid Media (Operations)

Role Overview

As Director of Paid Media, you’ll build systems and standards to let our paid media practice run well at scale. You’ll lead a team of Paid Media Managers and Specialists, and develop systems to ensure optimizations happen on every account, every week.

What You Will Do

You’ll work closely with the Head of Paid Media to bring AI into how we work, and develop systems to ensure the team is well-balanced to the work, and problems surface early and reach leadership on a clear cadence.

Why It Might Be a Fit

You’ll have the opportunity to coach people, use new technology to work better, and do work that helps people get the care they need.

Requirements

• 7+ years of paid media experience
• Solid hands-on experience running campaigns in Google Ads, Meta, Microsoft Ads, and programmatic platforms
• 2+ years managing or mentoring paid media team members
• Hands-on experience using AI tools such as ChatGPT, Claude or Gemini to speed up paid media work
• Good understanding of conversion tracking, attribution, and A/B testing
• Comfortable pulling insights from ad platforms, GA4, and Looker Studio and turning them into clear recommendations
• Confident in communicating with clients and internal leadership
• Agency experience is strongly preferred

Benefits

• 100% remote work environment
• Medical, dental, and vision benefits
• Unlimited PTO and sick time
• 401(k)
• Paid parental leave