Role Overview
Lead a team of Ad Operations Specialists and set the standard for delivering, troubleshooting, and scaling campaigns for high-profile clients. Partner with Ad Sales, Account Management, Media Strategy, and Engineering to ensure campaigns are set up correctly, deliver in full, and are measured and invoiced accurately.
What You Will Do
Lead and develop the team, coach and mentor, manage team resourcing and workload, own campaign delivery and quality, troubleshoot at the advanced level, build scalable programmatic processes, and collaborate across sales, support, and tech teams.
Why It Might Be a Fit
You should be comfortable in a space where industry standards are still being defined, and able to help Sales and clients meet their goals within the limits of existing ad serving technologies.
Requirements
- Bachelor’s degree from an accredited university, or equivalent work experience
- 8+ total years of experience in Advertising Operations
- 2+ years of management or mentorship experience
- Advanced troubleshooting of ad technologies, including measurement, ad serving, programmatic, and data targeting
- Proven ability to collaborate across sales, support, and tech teams
- Track record of developing and implementing processes that standardize programmatic deal setup, monitor delivery, and enable troubleshooting tools and workflows
- Advanced command of data analysis tools, including Excel, data visualization tools, and reporting dashboards
- Demonstrated ability to leverage AI to improve workflows and tasks
- Strong technical understanding of the digital ecosystem, including the role a publisher plays in the context of an SSP and a DSP
- Experience with Order Management Systems and video ad standards (VAST, VPAID) is a plus
- Knowledge of SQL is a plus
- Well organized, with superior attention to detail and the ability to focus on priorities while multitasking in a fast-paced environment
Benefits
- Medical/dental/vision insurance
- 401(k) plan
- Paid time off
- Flexible Time off Policy
- Parental Leave Program
- Monthly wellness reimbursement
To apply for this job please visit job-boards.greenhouse.io.
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