Lead Inside Sales Representative

Role Overview

The Lead Inside Sales Representative serves as the primary resource and first point of contact for Inside Sales Representatives, providing support, coaching, training, and guidance on departmental procedures, policies, and escalated issues.

What You Will Do

Maintain an active individual sales workload and performance goals, provide day-to-day peer guidance and real-time support, and provide coaching, mentoring, training, and development to Inside Sales Representatives.

Why It Might Be a Fit

The ideal candidate will have strong customer engagement, consultative selling, and relationship-building skills, as well as strong problem-solving and decision-making skills with the ability to exercise sound business judgment.

Requirements

• Strong customer engagement, consultative selling, and relationship-building skills
• Strong problem-solving and decision-making skills with the ability to exercise sound business judgment
• Strong verbal and written communication skills with the ability to communicate effectively with customers, business partners, team members, and management
• Ability to coach, train, mentor, and provide constructive job-related feedback while referring formal performance matters to management
• Ability to understand, apply, and reinforce departmental policies, procedures, sales processes, and performance expectations
• Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced sales environment
• Proficiency with Microsoft Office, internet applications, CRM systems, communication platforms, and other business technology
• Ability to work effectively within a collaborative team environment while demonstrating accountability and leadership

Benefits

• Competitive compensation and bonus programs
• Medical Benefits including Virtual Visits
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off and Paid Holidays
• 401(k) plan
• On-Demand Access to Your Pay!