AI Operations Engineer

Role Overview

The AI Operations Engineer is a hands-on, technical role responsible for building and supporting Turtle’s day-to-day AI operations. The role develops and maintains AI agents and chatbots, migrates individually created or shadow AI tools into enterprise-managed and access-controlled equivalents, and keeps the underlying platforms, integrations, and cost structures healthy.

What You Will Do

Build, test, and support AI agents and chatbots that address internal business use cases, translate stakeholder requirements into working designs, and improve them based on feedback and usage data. Maintain and continuously improve AI agents and chatbots in production, including prompt and workflow tuning, error handling, and performance monitoring.

Why It Might Be a Fit

3 to 5 years of experience in an AI, automation, integration, or DevOps/AIOps engineering role. Practical experience building or supporting AI agents or chatbots in a business environment. Strong troubleshooting skills across applications, integrations, and infrastructure.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience.
• 3 to 5 years of experience in an AI, automation, integration, or DevOps/AIOps engineering role.
• Practical experience building or supporting AI agents or chatbots in a business environment.
• Working knowledge of REST APIs and experience building or maintaining API integrations.
• Strong troubleshooting skills across applications, integrations, and infrastructure.

Benefits

• 401(k) plan
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid holidays
• Vacation
• Employee negotiated discounts