Marketing Operations Team Lead

Role Overview

We are seeking an experienced Team Lead for GCC Marketing Operations to own and scale the full spectrum of digital marketing execution for our global ecommerce platform. This is a high-impact leadership role within our rapidly expanding Global Capability Center (GCC) in Pune.

What You Will Do

You will lead a multidisciplinary team responsible for CMS and web publishing, email campaigns, social media operations, and publications and content governance. You will be at the centre of building a world-class marketing operations engine.

Why It Might Be a Fit

You will be a confident communicator with global leadership, and have a deep understanding of ecommerce content, campaigns, and customer journey touchpoints.

Requirements

• 8+ years in digital marketing operations with hands-on experience across at least three of the following: CMS- Drupal, email marketing, social media operations, or content governance
• 4+ years leading a multidisciplinary team of 5 or more in a fast-paced, deadline-driven environment
• 7+ years of hands-on experience with enterprise CMS platform Drupal
• 4+ years managing email campaigns and automation at scale, with proficiency in at least one major email service provider
• 3+ years using social media management platforms such as Hootsuite, Sprout Social, or Meta Business Suite
• Prior experience in a Global Capability Center or offshore delivery model is required

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid holidays
• Flexible working hours