Role Overview
The Billing Operations Analyst is responsible for monitoring and resolving billing data exceptions, maintaining system users and workflows, and tracking meter to cash activities through BPEM case management to ensure accurate and timely billing outcomes.
What You Will Do
The Analyst will maintain BDEx user access, permissions, and recommend configuration changes across billing systems to ensure accurate workflow routing, analyze billing exceptions to determine root cause, and identify recurring exception patterns and recommend process or system improvements.
Why It Might Be a Fit
The Analyst will serve as the SAP subject matter expert for back office billing functions, troubleshooting system defects, leading UAT, and developing training materials and job aids for staff.
Requirements
- Bachelor’s degree or associate degree with business, analytics, or financial concentration preferred
- 2+ years of SAP ECC and/or related field experience preferred
- Thorough knowledge of SAP TMD and BMD data models
- Excellent analytical, organizational and problem-solving skills
- Self-starter, highly motivated individual, and a team player who adapts to a dynamic work environment
- Excellent communication skills, both verbal and written
Benefits
- Competitive total compensation plan
- Comprehensive benefits
- Upward mobility opportunities
- Ability to enjoy a true work life balance
To apply for this job please visit careers.ugicorp.com.
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