AI Operations Specialist

Role Overview

The AI Operations Specialist will work with the Operations department to find opportunities for AI use, create and develop AI solutions, and ensure their reliability and security. The role requires knowledge of AI, generative AI, and language models, as well as experience with design, configuration, and testing of AI agents and chatbots. The Specialist will also collaborate with teams from IT, Data & AI, IT architecture, and security, as well as external partners.

What You Will Do

The AI Operations Specialist will analyze processes, propose effective AI solutions, and ensure that AI solutions work with current and relevant information. The role also involves monitoring the performance and benefits of AI solutions, looking for ways to improve them, and preparing materials for further decision-making.

Why It Might Be a Fit

The ideal candidate will have knowledge in the field of AI, generative AI, and language models, as well as experience with design, configuration, and testing of AI agents and chatbots. The role requires analytical and critical thinking, as well as the ability to clearly present proposals and results to customers, experts, and management.

Requirements

• Knowledge in the field of AI, generative AI, and language models
• Understanding of their use in practice
• Orientation in design, configuration, and testing of AI agents, chatbots, voicebots, and mailbots
• Understanding of the principles of Conversational AI, dialogue design, prompt engineering, and work with knowledge bases (RAG)
• Knowledge of modern AI technologies and tools, such as vector databases, document intelligence, STT/TTS, and Microsoft Power Platform
• Overview of cloud platforms, especially Microsoft Azure, and integration of corporate systems through API
• Ability to analyze processes, look for opportunities for automation, and propose effective AI solutions according to customer needs
• Analytical and critical thinking, ability to clearly present your proposals and results to customers, experts, and management

Benefits

• Interesting work in a strong and stable UNIQA group
• A pleasant working environment and a friendly team
• Fair and transparent approach
• The opportunity to receive an annual bonus up to 2 times the salary
• Reduced working week to 37.5 hours, 5 weeks of vacation (including for employees under 33), 3 days of personal leave per year, flexible working hours, home office
• Free psychological, legal, financial, and social counseling for you and your loved ones
• Free online medical care, consultations, and ordering specialists
• UNIQA group life insurance fully paid by the employer
• Restart Break – the opportunity to recharge your batteries after 5 years of employment with us
• A wide range of other attractive company benefits