Director, Sales Operations

Remote Full TimePhoenix, Arizona, United States (Remote)Universal Background Screening

Role Overview

The Director of Sales Operations is a key strategic and analytical leader responsible for building and leading the function that transforms our revenue strategy into a scalable operating system. Reporting directly to the Chief Revenue Officer (CRO), this leader will serve as a key member of the revenue leadership team and will be responsible for planning, forecasting, analytics, sales technology, operational excellence, and cross-functional alignment across the go-to-market organization.

What You Will Do

The Director will establish the operational framework needed to support significant business growth while providing data-driven recommendations that influence executive decision-making. This includes building analytical models supporting sales capacity planning, productivity, pipeline coverage, hiring plans, and ramp assumptions, and providing independent, data-driven recommendations during strategic planning and challenge assumptions when supported by analytics.

Why It Might Be a Fit

Ideal for someone who has successfully designed and grown a Sales Operations function within a rapidly expanding organization, this role requires strong analytical, financial modeling, and data analysis skills, as well as experience owning company-level or business-unit sales forecasting with accountability for forecast accuracy.

Requirements

  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field
  • 8+ years of experience in sales operations, revenue operations or business analysis, preferably in a B2B or technology-driven environment
  • Minimum 3 years of leadership experience managing Sales Operations or Revenue Operations teams
  • Demonstrated experience owning company-level or business-unit sales forecasting with accountability for forecast accuracy
  • Experience partnering with executive leadership to develop annual operating plans and revenue strategies
  • Proven success building or significantly scaling a Sales Operations function
  • Advanced Salesforce expertise, including CRM architecture, governance, and system optimization
  • Experience leading quota planning, territory design, incentive compensation planning, and sales performance management
  • Strong analytical, financial modeling, and data analysis skills
  • Experience selecting and implementing Business Intelligence (BI) platforms and sales technologies
  • Experience managing vendor relationships, software budgets, and contract negotiations
  • Exceptional executive communication, presentation, and stakeholder management skills

Benefits

  • Competitive salary
  • Equity
  • Healthcare
  • PTO
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness program
  • Visa/relocation assistance
  • Remote flexibility
  • Bonus/commission
  • Paid holidays

To apply for this job please visit recruiting.myapps.paychex.com.


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