Inside Sales Representative

Role Overview

The Inside Sales Representative supports customer relationships and sales activities within the specialty steel market. This position works closely with customers, outside sales personnel, and internal departments to provide accurate quotations, process orders, communicate order status, and support customer needs.

What You Will Do

Build and maintain meaningful customer relationships, respond to customer inquiries, prepare customer quotations, enter and process customer orders, review customer purchase orders, and communicate with production and internal departments.

Why It Might Be a Fit

The ideal candidate is energetic, positive, organized, and service-oriented, with the ability to manage multiple priorities in a fast-paced, team-focused environment.

Requirements

• Excellent verbal and written communication skills
• Strong customer service, relationship-building, and listening skills
• Strong organizational skills, attention to detail, and the ability to multitask and prioritize competing demands
• Ability to work effectively both independently and as part of a collaborative team
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel
• Ability to learn specialty steel products, processing methods, and customer specifications

Benefits

• Medical, dental, and vision
• HSA and FSA options
• Company-paid life insurance
• Short-term disability
• Profit-sharing opportunities
• 401(k) plan
• Paid holidays
• Vacation benefits

Tagged as: Excel