CRM Administrator

Role Overview

This position will design, implement, and support CRM solutions for all institutions within the University System of New Hampshire. The role will serve as an application administrator, design solutions, systems, and processes to support business users, and maintain the technical components of the CRM and related applications and integrations.

What You Will Do

Responsibilities include automation of processes, security design and implementation, system administration and maintenance, upgrades, documentation, and data extraction and integration.

Why It Might Be a Fit

The ideal candidate will have experience with CRM architecture, administration, and business analysis, as well as project management and change management skills.

Requirements

• Bachelor’s degree and two years of experience in information technology field
• Associate’s and four years, or combination of education and experience equal to six years
• Slate experience required, including providing technical and administrator support for CRM implementations
• Experience gathering, analyzing, and interpreting data to produce reports and dashboards
• Project management and/or change management skills
• Excellent verbal and written communication skills
• Experience deploying Slate tools in a Higher Education environment

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid time off
• Holidays

Tagged as: CRM Administration