Customer Success Manager/Gestionnaire du succès client (GSC)

Join Upland Software as a Customer Success Manager and play a vital role in ensuring customers achieve their desired outcomes using our software solutions.

Requirements

• Bachelor’s degree or equivalent
• 2+ years in client-facing roles for software companies, or other relevant work experience
• Excellent written and oral communication skills with a wide range of audiences
• Innovative and assertive, with the ability to pick up new technologies and assess situations quickly
• Strong organizational and time management skills and the ability to manage multiple customers and projects simultaneously
• Experience with Salesforce or other CRM systems
• Customer oriented attitude and problem-solving aptitude

Benefits

• Full Time