Channel Partner Account Manager

Role Overview

As the Channel Partner Account Manager, you’ll develop and maintain commercially productive relationships with service providers and channel partners to help customers discover, purchase, and successfully use USGBC/GBCI products and services. You’ll own partner business plans, relationship development, activation, and qualified joint commercial opportunities.

What You Will Do

You’ll support a global portfolio of channel partners and service providers across all regions, helping expand market reach, strengthen partner engagement, and support consistent commercial execution.

Why It Might Be a Fit

You’ll have the opportunity to make a meaningful impact by helping advance the goals of USGBC and GBCI, and you’ll work closely with regional directors, market leads, customer account management, client solutions, sales enablement, marketing, and product teams.

Requirements

• A minimum of five years of experience in business-to-business account management, business development, channel sales, or strategic alliances
• Demonstrated experience establishing joint business plans, activating partners, coordinating joint commercial opportunities and enablement, and measuring partner contribution
• Experience evaluating partner business models, developing joint commercial plans, activating partner relationships, and maintaining executive and operational stakeholder engagement
• Experience coordinating joint selling, lead handoffs, partner enablement, and account-engagement rules across customer-facing teams
• Demonstrated commercial judgment and negotiation skills, including constructive conflict resolution and appropriate management of contractual or decision-making boundaries
• Experience using CRM systems and commercial data to maintain partner records, monitor pipeline activity, assess engagement and conversion, and distinguish partner contribution from underlying sales
• Experience managing or supporting channel partner relationships across multiple regions, markets, or business units
• Demonstrated ability to collaborate with geographically distributed commercial teams and coordinate partner-led opportunities across different markets
• Experience working with sustainability consultants, real estate service providers, building operators, certification ecosystems, or comparable advisory and implementation channels (preferred)
• Experience managing channel partner relationships that span multiple countries, regions, or commercial markets
• Experience supporting partner-led business development within a multi-product or global professional services organization
• Familiarity with partner recruitment, activation, enablement, and performance reporting frameworks
• Bachelor’s degree in business administration, marketing, international business, communications, sustainability, or a related field required
• Advanced degree in business administration, international business, marketing, or a related discipline preferred

Benefits

• Competitive compensation
• 401(k) with employer matching
• Professional development reimbursement
• Healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs
• Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO)
• 6 weeks paid renewal leave after 7 years of continuous service

Tagged as: Pipeline Management