Account Manager

This role supports CMU and LCC business by managing the customer relationship locally, with the expectation of enhancing the customer experience. The role will partner with CST, National Sales and Local Sales teams to deliver a positive customer experience. This position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

Requirements

• Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately;
• Liaise with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions.
• Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate;
• Build and maintain customer relationships as appropriate;
• Responsible for appropriate escalation as needed;

Benefits

• 401k Matching
• Tuition Reimbursement
• Relocation Assistance